Simple pricing. No per-door tax.
Start free for up to 20 homes. Upgrade when the plan pays for itself. Transaction fees are disclosed up front — and your board controls who pays them.
Starter
Free to start
Up to 20 homes
- Roster, docs, meetings
- Announcements (in-app)
- Invite board members
- No online payments
Growth
For most small HOAs
Up to 75 homes
- Everything in Starter
- Online dues (ACH + card)
- Automated invoice generation
- Autopay + late fee automation
- Bulk email to homeowners
- Photo violations
- 5 GB document vault
Pro
For growing boards
Up to 250 homes
- Everything in Growth
- Audit-ready reports
- AR aging + CSV exports
- Priority support
Enterprise
250+ homes, custom SLAs, dedicated support. Contact us for a tailored quote — no boilerplate per-door pricing.
Talk to usTransaction fees, plainly stated
Our platform fee covers the payments infrastructure. Stripe charges standard processing. That's it — no surprise monthly add-ons.
ACH (bank transfer)
- Platform fee: $1.25 flat
- Stripe fee: 0.8% capped at $5.00
- Typical on $150 dues: ~$2.45 total
Credit / debit card
- Platform fee: 0.5% + $0.10
- Stripe fee: 2.9% + $0.30
- Typical on $150 dues: ~$5.50 total
Your board chooses per method whether the HOA absorbs the fee or it appears as a disclosed convenience fee to the homeowner.
What will this cost my HOA?
Enter your numbers. We'll show the total monthly cost and the per-door equivalent so you can compare to other vendors.
Stripe processing: 2.9% + $0.30 card, 0.8% ACH capped at $5. Platform fee: 0.5% + $0.10 card, $1.25 flat ACH. Actual invoice totals depend on payment-method mix.
How we compare
Nothing inflammatory — just how our pricing model differs from the two most common alternatives small HOAs run into.
| Capability | NeighborhoodDues | Per-door vendors | Legacy HOA suites |
|---|---|---|---|
| Free for small HOAs | |||
| Flat monthly subscription | |||
| Per-door SaaS tax | |||
| Transaction fees disclosed up front | ~ | ~ | |
| Homeowner-pays fee option (convenience fee) | ~ | ||
| Monthly financial statement in your inbox | ~ | ||
| No multi-year contract | |||
| Built for self-managed HOAs (not PMCs) | ~ |
Based on publicly published pricing and vendor marketing as of 2026. Always check current terms with each vendor before signing.
Frequently asked
- Is the free plan really free?
- Yes — Starter is free for the first 20 homes with no credit card and no expiring trial. Upgrade to Growth when you want online payments, bulk email, or a higher home capacity.
- How do transaction fees work?
- On online payments NeighborhoodDues charges a platform fee (0.5% + $0.10 for cards, or $1.25 flat for ACH). Stripe charges their standard processing fee on top (2.9% + $0.30 for cards, 0.8% capped at $5 for ACH). Your board chooses whether the HOA absorbs these or they appear as a convenience fee to the homeowner — per payment method.
- Can I change plans later?
- Yes — upgrades and downgrades happen from Settings → Billing. Your data carries over and there is no contract.
- Do you offer annual billing?
- Yes. Annual is 10× the monthly price — effectively two months free.
- What about Enterprise?
- For 250+ home communities Enterprise includes custom SLAs, dedicated support, and flexible billing. Email hello@neighborhooddues.com for a tailored quote.
Need buy-in from the rest of the board?
Email a short write-up to your fellow board members in one click. No account needed.